Returns

We want you to be 100% satisfied with your purchase. You can return any item* (excluding hats, socks and swimwear)  in its original condition (unwashed and unworn) or defective within 30 days of your shipping confirmation.

There will be a $5 handling fee deducted for refunds. Returns for full shop credit (no handling fee) can be issued to purchase a new item.

If you are outside of Canada please be sure to mark as return of Canadian merchandise. Any custom charges incurred will be deducted from return package if this option was not selected.

Unless we have made a mistake in shipping or you purchased your order during a special promotion, you are responsible for the fees incurred for returning a product.

You can download our return form here.

If you have any questions about your return please email: hello@whistleandflute.com and include your order number.

*This excludes clearance items which are final sale.

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